Help With Heating Bills





Get help paying heating bills from National Grid

National Grid is reminding its Massachusetts customers that they can apply to the federally funded Low Income Home Energy Assistance Program (LIHEAP). This program provides low and moderate income-eligible families help with paying their heating bills.

The amount of assistance provided from LIHEAP payments will vary depending on several different factors, including heating fuel costs in relation to income, household income, and the total size of the family as well as household composition. Some criteria to think about include if a household receives public assistance, food stamps, or Supplemental Security Income (SSI), the household will most likely be eligible for government LIHEAP benefits. However, if a household is not currently receiving public assistance, the customer may still be eligible if the gross monthly household income is at or below income guidelines from the program that are based on household size.

In addition to this federal assistance, there are also several other programs that are available to National Grid customers to help manage energy costs and pay their heating bills. They include:

  • Flexible Billing Options - Among other options, National Grid’s budget billing program helps to spread payments for heating bills out more evenly across the year. So customers do not have to pay a spike in their bills during the winter. This is particularly helpful to those people who live on fixed incomes. Call National Grid  for more information on this and other payment and assistance programs.
  • Low-income discount rate - Reduced and discount rates are available to many National Grid natural gas and electricity customers. based on the service area they live in and other certain eligibility requirements. For more information about availability of discounted or low-income rates and to determine eligibility for a reduced heating bill, customers should contact National Grid or their local Community Action Agency, energy assistance agency, or state department of social services for more information.
  • In addition, National Grid’s Web site has tons of information and features on numerous energy efficiency programs and saving tips, a list of qualified energy services companies and much more. Learn how to save money.



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